To reserve a party, full pre-payment is required once availability is confirmed and party date and time are set (we will email you to confirm). Full party payment (non-refundable/non-transerable) is required at the time of booking to reserve the party day for you by etransfer or electronic cc invoice. If party is cancelled due to a Covid related health issue, a studio credit will be offered (no expiry). If the party is cancelled to due a PHO Order restricting social gatherings, a full refund will be offered.